Digital Governance Program for Senior Responsible Officials

Registration Terms and Conditions

Purpose

This guide outlines what you need to know when registering for the Digital Governance Program (DGP) for Senior Responsible Officials (SROs). It covers key details about attendance, payment, and what happens if your plans change.

By confirming your registration, you’re agreeing to these terms. If anything is unclear or you’d like to discuss your situation, please contact the Leadership Programs and Integration team at lpi@dta.gov.au.

Registration & Payment Terms

1. In-person delivery: The DGP is designed as a hands-on, immersive experience, including digital project governance board simulations. Attendance is in-person in Canberra over two full days. Travel and accommodation costs are the responsibility of your agency.
2. Registration Cost: The cost to attend is $3,900 per participant for all 2025 sessions. GST is not applicable unless your attendance is funded by a non-Government entity, in which case 10% GST will be added.
3. Invoicing: Your agency will be invoiced after you attend. If you have a cost centre or purchase order number to include, or if you’d prefer the invoice go directly to your agency’s finance team, just email us at lpi@dta.gov.au.
   Changing Your Program Date, Cancelling, or Nominating a Replacement
4. We understand that plans can change. We aim to be flexible while maintaining the quality of the program experience for all participants.
5. Because the program is delivered to a small cohort, fixed costs—such as venue hire, facilitator fees, catering, staff travel, and other logistics—are shared across a limited number of attendees. We do not maintain a waitlist, so the likelihood of filling a spot vacated close to the program date is low. As a result, rescheduling or cancellation close to the program date incurs a fee to help cover these costs.
   Rescheduling or Cancelling
6. If you need to reschedule or cancel your attendance and provide 21 or more calendar days’ notice, no fee will apply and no invoice will be issued.
7. If you need to reschedule or cancel within 21 days of your program start date, please email lpi@dta.gov.au as soon as possible.
8. If you reschedule within 21 days of your program start date, you will still be invoiced the full $3,900, and we will apply the appropriate credit to your next program date. If you cancel within 21 days of your program’s start date (e.g. due to leaving your agency), your agency will be invoiced only for the applicable fee based on your notice period.

9. The same fee and conditions apply for both rescheduling and cancellation within 21 days:

   Notice Period Before First Day of Program	Fee Applied	Credit Toward Future Program	Invoice Issued
   21+ days	N/A	N/A	No
   14–20 days	$1,000	$2,900	Yes
   7–13 days	$2,000	$1,900	Yes
   Less than 7 days	$3,900	$0	Yes

Nominating a Replacement

10. Instead of rescheduling or cancelling and incurring the associated fee, you may instead nominate a suitable replacement to attend in your place. Please email us at lpi@dta.gov.au at least 7 days before the start of the program. Please note that no substitutions within 7 days of the program start date will be permitted. Your replacement must also meet the program’s eligibility criteria. Please note that onboarding support (such as a pre-meeting with the facilitator) may not be available to your replacement.

Other Conditions

11. In the unlikely event that the DTA needs to reschedule the program, we’ll notify all confirmed and registered attendees as soon as possible. We’ll work with you to find a new date that suits your schedule. While we regret any additional costs this may cause, please note that the DTA is not responsible for covering these costs.
12. Photos and videos may be taken during the program and used in future marketing materials. If you prefer not to be photographed or have your image used in this way, please let us know in advance by emailing lpi@dta.gov.au.