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Email

email info@dta.gov.au

Phone

call 02 6120 8707

Mail

Digital Transformation Agency
PO Box 457
Canberra City, ACT 2601

Standard team

email standard@dta.gov.au

Have your say

From time to time, digital.gov.au will host consultations, shared through this 'Have your say' page.

As digital.gov.au seeks to make fundamental standards and frameworks easily available and assist readers to make connections between disparate digital work, we want to make sure the site reflects the needs of our audience.

When open, consultations will provide opportunities for users to have input into a range of government policy, digital projects, and services for feedback.

How to make a data deletion request step-by-step

There are four steps to make a data deletion request in GA4:

Select the deletion type
Select the deletion range
Select the deletion filter
Confirm the data deletion request.

Let’s go through each step in detail.

Step 1: Select the deletion type

This is where you need to specify what type of data you want to delete from your GA4 property. There are four options to choose from:

Delete all parameters on all events
Delete all registered parameters on selected events
Delete all selected parameters on all events
Delete selected registered parameters on selected events
Delete selected user properties

To understand these options, you need to have a basic understanding of the GA4 data structure, which consists of events and event parameters, and users and user properties.

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There are four steps to make a data deletion request in GA4:
1. Select the deletion type
2. Select the deletion range
3. Select the deletion filter
4. Confirm the data deletion request.
Let’s go through each step in detail.
Step 1: Select the deletion type
This is where you need to specify what type of data you want to delete from your GA4 property. There are four options to choose from:
- Delete all parameters on all events
- Delete all registered parameters on selected events
- Delete all selected parameters on all events
- Delete selected registered parameters on selected events
- Delete selected user properties
To understand these options, you need to have a basic understanding of the GA4 data structure, which consists of events and event parameters, and users and user properties.

The Observatory News is a monthly newsletter that provides updates on upcoming events, training sessions, and new features in Google Analytics 4. The purpose of the Newsletter is to outline any new features in GA4 and keep subscribers up to date with any important announcements and changes, they cover a wide range of topics each month, past newsletters can be found here.

Read the standard online

Read the Digital Service Standard, starting with the services covered by the Standard.

Criteria 3: Agile and user-centred process (Opens in a new tab/window)

Design and build the service using the service design and delivery process, taking an agile and user-centred approach.

Criteria 4: Understand tools and systems (Opens in a new tab/window)

Understand the tools and systems required to build, host, operate and measure the service and how to adopt, adapt or procure them.

Or ...

Light Right Discover more about AI in government

Digital Experience Policy Exemption Guide

Introducing the Exemption Guide

The DTA recognises that government may face challenges in applying the requirements of one or more of the standards mandated by the Digital Experience Policy to their digital service/s.

The Exemption Guide provides information on when an exemption might be appropriate, how to apply for an exemption and agency responsibilities.

The Digital Experience Policy

The Digital Experience Policy sets a whole-of-government focus on improving the experience for people and businesses interacting digitally with government information and services. It strengthens government’s Investment Oversight Framework (IOF) by implementing a centralised approach to measuring digital experiences to support a targeted approach to investments. It also uplifts the digital service experience by providing clear guardrails for agencies to design, deliver and improve digital services with greater consistency, aligned to best practice that leave no-one behind.

The Digital Experience Policy includes a suite of standards and guidance that support the government to deliver more cohesive and consistent digital experiences, aligned to the Data and Digital Government Strategy.

The Digital Experience Policy’s suite of standards includes the:

Digital Service Standard, which ensures consistent and high-quality digital service delivery across government.
Digital Inclusion Standard, which ensures services are designed to be inclusive, leaving no one behind
Digital Access Standard, which aims to improve service discoverability and ease of access points for all users.
Digital Performance Standard, which sets criteria for monitoring and reporting on the performance of digital services.

Informational services

Informational services provide information, such as reports, fact sheets or videos, to users.

They may include:

government agency websites
smart answers and virtual assistants
e-learning
publications
online libraries
databases and data warehouses.

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Transactional services

Transactional services lead to a change in government-held records, typically involving an exchange of information, money, licences or goods.

Examples of transactional services include:

logging in to a portal or platform
submitting a claim
registering a business
updating contact details
lodging a tax return
subscribing to newsletters
grant applications
public consultation submissions.

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