URL PATH:
Digital Service Standard 2.0 criterion 5: build trust in design
… 6 – Don’t reinvent the wheel Next page … Digital Service Standard 2.0 criterion 5: build trust in design … Criterion …

URL PATH:
Digital Service Standard 2.0 criterion 6: don’t reinvent the wheel
… not reinvent the wheel Apply criterion 6 of the Service Standard: Don’t reinvent the wheel To meet criteria 6 of the Digital Service Standard refer to the Digital Access Standard . The Digital Access standard is an extension of …

URL PATH:
Digital Service Standard 2.0 criterion 9: monitor your service
… to monitor your service Apply criterion 9 of the Service Standard: Monitor your service To meet criteria 9 of the Digital Service Standard, refer to the Digital Performance Standard. The Performance standard is an extension of …

URL PATH:
Digital Service Standard 2.0 criterion 10: keep it relevant
… knowledge repository.  Back to the Digital Service Standard Digital Service Standard home page … Digital Service Standard 2.0 criterion 10: keep it relevant … Criterion 10. …

URL PATH:
Digital Performance Standard criterion 2: measure the availability of your digital service
… its digital services landscape.  The Digital Performance Standard sets the expectation that at a minimum agencies … of the digital service, in line with the industry-standard approach. Where your agency has a mature monitoring … of your digital service Next page … Digital Performance Standard criterion 2: measure the availability of your …

URL PATH:
Digital Performance Standard criterion 3: measure the success of your digital service
… benefits of its ICT investments. The Digital Performance Standard sets the expectation that, at a minimum, agencies … is meeting customer needs Next page … Digital Performance Standard criterion 3: measure the success of your digital …

URL PATH:
Digital Performance Standard criterion 5: analyse and report your digital performance
… report (with evidence) that the Digital Performance Standard has been, or will be, applied to the digital … evidence) how you have applied the Digital Performance Standard to the digital service Operations: report (with … the planned approach to applying the Digital Performance Standard Contestability : explain the plan and approach for …

URL PATH:
Digital Access Standard criterion 1: understand how your users access services
… – Define your service offering Next page … Digital Access Standard criterion 1: understand how your users access …

URL PATH:
Digital Access Standard criterion 3: use the AGA to find reusable platforms and capabilities
… and Digital Government Strategy (DDGS) Digital Service Standard (DSS)   Digital NSW: Design Standards   Criterion 4 … the decision-making framework Next page … Digital Access Standard criterion 3: use the AGA to find reusable platforms …

Connect with the digital community

Share, build or learn digital experience and skills with training and events, and collaborate with peers across government.