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Build services that are complete and reflect the whole user experience
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Discovery is about understanding the needs of your users
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Alpha stage is about using prototypes to work out the right thing to build
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Beta stage is about developing and testing the prototype to check it meets the user needs
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How to release and keep improving the service
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User research helps you to learn about users and create services that meet their needs
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Learn how to manage a multidisciplinary team to design, build and maintain your service
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User needs are the starting point for any service
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How to get support in your organisation to do user research
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Use research that may already be available about your users' needs
Connect with the digital community
Share, build or learn digital experience and skills with training and events, and collaborate with peers across government.