Assessing delivery confidence of digital projects

The DTA is the Australian Government’s advisor for its digital transformation agenda. The DTA's mandate is to provide strategic advice, coordination and assurance across the Australian Government's portfolio of digital projects. 

For further information and the latest versions of the DTA’s guidance documents and templates please see the Assurance Framework for Digital and ICT Investments or contact the DTA at: 

• Proposed investments: investment@dta.gov.au
• In-flight investments: portfolio.assurance@dta.gov.au
• Benefits management: benefits.management@dta.gov.au.

The John Grill Institute for Project Leadership conducts breakthrough research into project leadership, delivers world-leading executive education and works with industry, government and communities to shape future projects and their outcomes.

Research references 

Digital Transformation Agency (DTA) 

• Assurance Framework for Digital and ICT-enabled Investments
• 2023 Digital and ICT Oversight Framework 2024 

Department of Finance 

• Guidance on the Assurance Reviews Process (RMG 106) 2023
• Gateway Reviews Process 2023 

Academic and Industry Papers 

1. APM (2016). Measures for Assuring Projects. Association for Project Management.
2. Jewer, J., & Van Der Meulen, N. (2022). Governance of Digital Transformation: A Review of the Literature. Paper presented at the Hawaii International Conference on System Sciences.
3. López Muñoz, J., & Escribá Esteve, A. (2022). Executives’ role in digital transformation. International Journal of Information Systems and Project Management, 10(3), 84-103.
4. Vial, G., Cameron, A., Giannelia, T., & Jiang, J. (2023). Managing artificial intelligence projects: Key insights from an AI consulting firm. Information Systems Journal, 33(3), 669-691.
5. Rees, D. (2023). Review of the Modernising Business Registers Program. Retrieved from Canberra, Australia.  
6. Iriarte, C., & Bayona, S. (2020). IT projects success factors: a literature review. International Journal of Information Systems and Project Management, 8(2), 49-78.
7. Ayat, M., Imran, M, Ullah, A., Kang, C. (2020). Current trend analysis and prioritization of success factors: a systematic literature review of ICT Projects. International Journal of Managing Projects in Business. DOI 10.1108/IJMPB-02-2020-0075.
8. NAO, (2021). The challenges in implementing digital change. National Audit Office. www.nao.org.uk
9. Filatotchev, I., Lanzolla, G., & Syrigos, E. (2022). The corporate governance of digital transformation: The CEO’s digital orientation and board impact. Paper presented at the Academy of Management Proceedings.
10. Kane, G., Phillips, A., Copulsky, J., & Andrus, G. (2019a). How Digital Leadership Is (n’t) Different. MIT Sloan Management Review, 60(3), 34-39.
11. Kane, G., Phillips, A., Copulsky, J., & Andrus, G. (2019b). The technology fallacy: people are the real key to digital transformation (Vol. 62): Tantor Media.
12. Warner, K., & Wäger, M. (2019). Building dynamic capabilities for digital transformation: An ongoing process of strategic renewal. Long Range Planning, 52(3), 326-349.
13. Garland, R., & Morey, A. (2022). Project, Programme and Portfolio Governance: The Stationery Office.
14. Stouten, J., Rousseau, D., & De Cremer, D. (2018). Successful organizational change: Integrating the management practice and scholarly literatures. Academy of Management Annals, 12(2), 752-788.
15. Cook, D. & Maylor, H. (2023). Delivering the Major Programme Dividend. Deloitte.
16. Vial, G., Cameron, A., Giannelia, T., & Jiang, J. (2023). Managing artificial intelligence projects: Key insights from an AI consulting firm. Information Systems Journal, 33(3), 669-691.
17. Volberda, H. W., Khanagha, S., Baden-Fuller, C., Mihalache, O. R., & Birkinshaw, J. (2021). Strategizing in a digital world: Overcoming cognitive barriers, reconfiguring routines and introducing new organizational forms. Long Range Planning, 54(5), 102110.
18. Davenport, T., Westerman, G. (2018). Why So Many High-Profile Digital Transformations Fail. Harvard Business Review, 2018.
19. NAO, (2024). Digital transformation in government: A guide for senior leaders and audit and risk committees. National Audit Office.
20. IPA, Project Assurance Reviews Delivery Confidence Guide for Review Teams. Infrastructure and Projects Authority. Link
21. New Zealand Government, (2019). All-of-government Payroll Programme: Assessing delivery confidence for payroll projects.
22. DTA, (2024). Benefits Management guides and tools. Digital Transformation Agency.
23. DTA, (2023). Benefits Management Policy For Digital & ICT-Enabled Investments. Digital Transformation Agency.
24. Australian Government et al. (2024) National framework for the assurance of artificial intelligence in government, Australian Government, accessed 30 June 2024.
25. Pollack, J., Algeo, C. (2016) Project managers’ and change managers’ contribution to success, International Journal of Managing Projects in Business, 9(2), pp. 451 - 465, http://dx.doi.org/10.1108/IJMPB-09-2015-0085
26. Whiteley, A., Pollack, J., Matous, P. (2022) The Origins of Agile and Iterative Methods. Journal of Modern Project Management, 8(3), 20-29. DOI: 10.19255/JMPM02502
27. Axelos. (2017) Managing Successful Projects with PRINCE2 (6th ed.). The Stationary Office.
28. PMI (2013) A Guide to the Project Management Body of Knowledge. Project Management Institute.