CEO foreword
Chief Executive Officer
Digital Transformation Agency
It is my pleasure to share with you the third public report on the delivery confidence of the Australian Government’s biggest and most strategically important digital projects.
Every day, Australians use digital technology to access essential services, connect with government, and manage both work and life. With rapid advances – especially in areas like artificial intelligence – government services are evolving at pace. These emerging technologies are now at the heart of how the Australian Public Service (APS) delivers outcomes for people, businesses and communities right across the country.
At the Digital Transformation Agency (DTA), our role is to enable agencies to succeed. We’re here to help plan and deliver digital projects that are robust, strategically aligned to national priorities, and designed to deliver real benefits for all Australians.
This year’s report underscores the tangible progress made in delivering digital projects for Australians.
Every major project now has an assessment of delivery confidence, and the vast majority are tracking well – a testament to the transparent oversight and support we’ve put in place. At the same time, the findings are candid about where we can do better. Some projects are still grappling with tight timelines and capability gaps.
This honesty is vital: it shows us exactly where to focus our energy next. By addressing these challenges, boosting our planning rigor, and accelerating efforts to build digital skills across the APS, we’ll ensure the pipeline of new projects starts strong and that every project, big or small, has the best chance to succeed. In short, we celebrate how far we’ve come, but remain firmly focused on the work ahead.
With a commitment to continuous improvement, we are confident about seizing the benefits of digital transformation for all Australians while navigating the complexities with responsibility and resolve.