Digital Transformation Project - Strengthening Integrity of the VET sector
Education and employment sector
The Australian Skills Quality Authority
Tier 2
Project status - Active
Duration - 3 years, 6 months
Delivery confidence - Medium-High
Investment - $24.8M | Digital ($24.8M)
The Australian Skills Quality Authority (ASQA) is the national regulator for Australia’s vocational education and training (VET) sector.
Launched in February 2024, ASQA’s Digital Transformation Program is modernising its digital and data infrastructure. This includes developing sophisticated, contemporary digital and data systems, enabling ASQA to undertake best-practice regulation and supporting the sector in meeting its regulatory obligations.
By June 2027, the program will:
- deliver a new Regulatory Management System, replacing the current legacy system
- uplift ASQA’s digital communications platforms and corporate applications
- decommission outdated systems, tools, and environments
- implement a contemporary data management and reporting system, incorporating a Modern Data Warehouse and artificial intelligence-driven capabilities to enhance insights, automation and regulatory support.
Modernising the system used to regulate the VET sector
The main outcome is to ensure modern systems, tools and applications that enable best-practice regulation and deliver tangible benefits to the VET sector, including:
- Modern, user-friendly IT systems – upgrades to ASQA’s digital infrastructure will make systems more reliable and user-friendly, improving service delivery, regulatory outcomes and digital engagement for providers.
- Data analytics and intelligence – technology-enabled process improvements are increasing the efficiency and effectiveness of regulatory decision-making, while minimising regulatory burden. The Modern Data Warehouse will also enable secure data sharing between agencies, supporting collaboration and transparency.
- Security enhancements – strengthened protective security policies and frameworks will safeguard sensitive provider and student data.
ASQA’s Digital Transformation Program will result in more efficient reporting processes, advanced operational visibility, and easier access to information through an improved digital interface for providers and students. For example, a new website will make it easier for students to access the information they need to support their choice of provider.
This transformation will create a more contemporary, efficient, transparent, and data-driven regulatory environment. It will reduce provider administrative load, foster collaboration for government agencies, and – through a tiered approach to system access – enhance quality, integrity, and trust in the VET sector and confidence in qualifications issued.
‘The Program aims to uplift ASQA’s work to protect the integrity and reputation of the VET sector by delivering tools and systems that improve intelligence gathering capabilities and support regulatory decision making. I look forward to seeing the Program continue to deliver capabilities across our regulatory remit across 2026 and 2027.’
Saxon Rice, Chief Executive Officer, ASQA
More information is available from Australian Skills Quality Authority