Date: 8 August 2024
Members endorsed the Secretaries’ Digital and Data Committee (SDDC) performance report for the period 1 January – 30 June 2024 for submission to the Secretaries Board.
Members agreed to the updated Terms of Reference for the SDDC.
Members noted and discussed the progressive improvements in the management and use of data in the Australian Public Service (APS) over the past decade, and the opportunities and challenges in leading data transformation in the APS.
Members noted that Data and Digital Ministers will provide advice to National Cabinet on how to improve information sharing about gender-based violence perpetrators across systems and jurisdictions.
Members discussed the National Disability Data Asset (NDDA) project and next steps for the underlying infrastructure, the Australian National Data Integration Infrastructure (ANDII).
Members noted the significant progress to deliver the NDDA and the build of ANDII. Members acknowledged key issues relating to data sharing across jurisdictions – in particular the challenges arising with complex legal arrangements.
Members discussed collaborative approaches to private sector data acquisition and establishing governance arrangements for the APS. Implementing a whole-of-government approach to procuring private sector data, along with ensuring alignment and consistency with contractual terms, will drive better outcomes and maximise the value derived from data acquisitions.
Members noted an update on the implementation of the APS Enterprise Resource Planning approach.
Members considered an update on the Digital ID Program. This included the 2024-25 Budget outcomes, passage of the Digital ID legislation in April 2024, and work across Commonwealth agencies to pilot the use of government verifiable credentials and digital wallets.
Members noted the Office of the Information Commissioner’s important work as Australia’s privacy regulator, including its regulatory role with respect to the Notifiable Data Breaches Scheme.
The date for the next SDDC meeting is to be confirmed.
Date: 24 April 2024
Members discussed the challenges associated with ensuring digital systems are connected and managed efficiently across the APS. A collaborative approach to digital delivery will provide opportunities to drive better outcomes through consolidation and shared delivery.
Members discussed the maturity and value of the IDIP and challenges associated with systems reaching end of life as well as legacy systems.
Members agreed the next IDIP will be presented to the November 2024 SDDC meeting and noted the IDIP Pipeline Status Check and Insights Report to support Secretaries’ decision-making on the priority of investments, uplift capability and reuse across the Australian Public Service (APS).
Members noted that SAP negotiations are nearing completion with a new whole-of-government arrangement expected to commence immediately following expiry of the current contract at the end of June 2024.
Members discussed and endorsed the National Indigenous Australians Agency’s (NIAA) proposed Framework for Governance of Indigenous Data Implementation.
Members noted the SDDC’s ongoing role in direction and oversight of the Framework implementation across government, and agreed the NIAA publish the Framework as a matter of priority.
Members noted the ABS Consultancy Service provides access to a team of data analysts to assist departments and agencies to access and analyse data from a range of ABS and Integrated data assets. The ABS Consultancy Service supports departments and agencies to fulfil the APS Strategic Commissioning Framework objective to limit outsourced consultancy and contractor work across the APS.
Date: 15 March 2024
The Committee noted the Data and Digital Ministers Meeting 2024 Work Plan and work underway to maintain momentum on data sharing across jurisdictions and between agencies for major projects.
The Committee endorsed the SDDC Biannual Report for submission to the Secretaries Board and noted it was a good summary and assessment of SDDC achievements.
The Committee endorsed the Annual Performance Reports from the Digital Leadership Committee and the Deputy Secretaries Data Group, as well as the updated Terms of Reference for the Deputy Secretaries Data Group.
Members discussed the expectations on government to provide people and businesses with high levels of assurance, low levels of risk, and easy to use services. The challenges associated with achieving ‘seamless service delivery’ were explored, noting that sharing restrictions are often required to ensure data remains safe and secure. Members noted that digital service delivery was only one channel and that government needed to improve the broader service delivery ecosystem, including telephony and shopfronts.
Members discussed accommodating different cohort preferences, for example, individuals and small businesses typically prefer a single point of contact whereas large businesses prefer direct contact through expert systems.
The Committee noted myGov is for all Australians including those without a phone or computer.
Members were encouraged to consider using myGov prior to developing new, siloed platforms and to apply discipline in the application of consistent design patterns across government to improve the user experience. Members discussed a variety of issues related to myGov and the importance of working across Government to resolve integration issues with different portals.
Members noted the activities underway to progress commitments made in the Government’s Response to the myGov User Audit.
Members noted the update on the Health Delivery Modernisation Program.
Members noted the update for the Birth of Child project
Date: 27 November 2023
Members agreed the updated DSDG Terms of Reference reflecting the new requirement for annual reporting to SDDC on its strategic objectives and performance and further agreed the performance framework, noting the first annual report will be tabled in February 2024.
Members discussed the progress achieved, the role of the Digital Identity regulator and in particular the linkages with Artificial Intelligence (AI) and future regulatory arrangements.
The Committee discussed the Strategy and the Implementation Plan which are anticipated to be released by the end of 2023.
Members noted the work undertaken to consult across the APS on opportunities for a whole of government approach to digital protection requirements in the updated Digital Service Standard, and the exploration of an APS-wide Customer Experience Standard via the APS reform agenda.
Members discussed the benefits of a 10-year plan and agreed the IDIP Pipeline Status Check and Insights Report be submitted to SDDC biannually and noted the purpose of the report is to aid Secretaries’ decision-making on the priority of investments, uplift capability and reuse across the APS.
Members discussed and agreed to the prioritised recommendations of the Long-term Digital Investment Planning Report and agreed to small working groups progressing implementation design and reporting back to SDDC.
Members acknowledged the commendable work completed to develop the Framework, referred the implementation plan to Secretaries’ Board for consideration and agreed to provide oversight of implementation of the Framework.
Members noted the Data Profession three-year report and achievements and agreed the future priorities
Date: 18 August 2023
The Committee acknowledged the national and wide-ranging public consultation undertaken and noted the intention to publicly release a what we heard document of responses received. Further, the Committee noted the progress on developing a metrics and measurements framework to measure progress.
The Committee noted the Data and Digital Ministers meeting endorsed the findings of the cross-jurisdictional life events review and agreed to the recommendations. The Commonwealth will lead the implementation of recommendations in collaboration with states and territories. The Digital Transformation Agency will return in 2024 to seek endorsement of the proposed Commonwealth strategic narrative (vision) and identified Commonwealth priorities for a reformed cross-jurisdictional life events program.
The Committee discussed the update on the future of shared services.
The Committee endorsed taking the high-level summary of the Government’s response to the myGov User Audit to the Secretaries’ Board for consideration to ensure a full APS-wide response is developed. The Committee also endorsed the establishment of myGov as the primary digital front door for Government services and the development of a decision-making framework led by the DTA to support an agreed approach to digital consolidation and alternate front doors.
The Committee discussed the digital & ICT planning project and noted it required further consideration at the next meeting.
Members noted the progress made on the Digital Investment Overview evaluation along with next steps and acknowledged the value and usefulness of the document which was well-received by members.
Date: 29 June 2023
The Committee noted various updates on the Shared Services Transformation Program and agreed to return to the next SDDC meeting with a proposition of the way forward.
The Committee noted the progress made on the Digital Identity Program.
The Committee noted the joint work of the DTA and Services Australia to develop the Government’s response to the myGov User Audit. The Committee agreed for the item to return to the next SDDC meeting to formalise the response to the recommendations.
The Committee noted the update on the NDDA project, led by the Department of Social Services and overseen by the Disability Reform Ministerial Council. The NDDA will be a national data asset that brings together de-identified data from Australian, state and territory government agencies for research and analysis. The Commonwealth and the states and territories are working together to establish a Multilateral Data Sharing Agreement. All jurisdictions have signed a Memorandum of Understanding committing to supply data into the NDDA, with the first outputs planned to be available in early 2024.
The Committee noted progress on the project to strengthen longer-term digital, data and ICT investment planning capability across the Australian Public Service. Members discussed the common system barriers identified and early focus for improvements to planning and noted the final report will be provided for discussion at the next meeting. The terms of reference for the DIO evaluation and agreed to discuss preliminary observations from this at the next meeting.
The Committee agreed to provide feedback and endorse this item out-of-session.
Date: 30 March 2023
The Committee discussed the goals and timelines for the development of the Australian Cyber Security Strategy and noted the work undertaken to date.
The Committee noted the wide consultation and progress made on developing the Data and Digital Government Strategy, along with proposed next steps.
The Committee agreed that agencies should participate in the research and consultation for the redesign of the new Digital Marketplace and noted the work underway to reform digital and ICT procurement arrangements.
The Committee discussed the importance of prioritisation of digital and ICT investment proposals within portfolios to and the need to ensure vendor capacity and capability prior to any approach to market.
The Committee noted the achievements of the Digital and Data professions to date and the initiatives being undertaken to drive an uplift in Australian Public Service capability in these areas.
The Committee agreed that while the professions would maintain their separate roles, they should work with the Australian Public Service Commission to maximise opportunities to align strategies, share learning and development materials on common platforms and leverage the APS Academy, where relevant.
Date: 24 February 2023
Secretary Wilkinson updated the Committee on work supporting development of a Data and Digital Australian Government Strategy. The Strategy will build on the Australian Government’s data and digital transformation journey to date and set out the Government’s expectations of Australian Public Service (APS) agencies in the management and use of data and digital technologies to 2030.
Mr Thodey updated the Committee on the outcomes of the myGov User Audit following finalisation of the panel’s report (the report). The report delivers findings and recommendations to inform the future design of myGov as an enduring capability that provides proactive, intuitive services for people interacting with government. The next steps for myGov and proposed approach to implementation of the myGov User Audit are under development.
Mr Fechner outlined a proposed approach for managing benefits for digital and ICT projects, designed to provide a better understanding of how digital and ICT investments are performing and provide confidence that these investments remain on track to realise their intended outcomes.
Secretary Wilkinson provided feedback from the Data and Digital Ministers Meeting consideration of Digital ID and work being undertaken by the Commonwealth to progress the agenda.
Secretary Pezzullo provided an update on the proposed national strategy for the engagement of cyber and digital identity resilience.
Secretary Wilkinson outlined the activities to address the immediate next steps for the GovERP Shared Services Program and progress to date. A detailed program of works is under development.
Mr Fechner updated members on the Digital Investment Overview (DIO) the Integrated Digital Investment Plan which provides visibility of Commonwealth planned ICT and digital investments over the long-term.
Mr Fechner presented key metrics and themes on the health of the digital investment portfolio and the improvements underway to enhance the quality of data used to develop insights.
Secretary Griggs discussed the establishment of an APS in-house consulting function as an initiative under the APS Reform agenda to reduce reliance on external consultants and improve longer-term digital, data and ICT investment planning capability in the APS.
Date: 23 November 2022
The Committee agreed to the draft Forward Work Program (FWP) for 2023 which has been designed following guidance that digital and data will be an important enabler of the APS reform plan, with a continued focus on putting people and business at the centre of services. The projects included in the FWP represent whole-of-government digital, data and workforce matters.
Dr Rachel Bacon provided an update on the work of the APS Reform Office and members noted the reform agenda was announced by Minister Gallagher following the October 2022 Budget.
Secretary Michael Pezzullo AO provided a verbal update on cyber and digital identity resilience, and members noted the Department of Home Affairs has established a Commonwealth Credential Protection Register to help stop compromised identities from being used fraudulently. The Register will prevent compromised identity credentials from being verified through the Document Verification Service.
Commissioner Gayle Milnes from the Office of the National Data Commissioner (ONDC) provided members with an update on the Data Discovery program designed for developing Australian Government agencies’ data inventories and building the Australian Government Data Catalogue. The Data Catalogue program presents an ideal opportunity for government to better protect and use data as an asset.
Mr Chris Fechner from the Digital Transformation Agency presented an update regarding the Integrated Digital Investment Plan (IDIP) and members agreed in-principle to improve engagement on digital and ICT investments. Members agreed that the DTA develop a conceptual model of long, medium and short-term planning requirements for digital and ICT investments through the Digital Leadership Committee.
Mr Chris Fechner outlined interest from industry stakeholders who are seeking accreditation under the Hosting Certification Framework (HCF). Members noted recent updates to the Protective Security Policy Framework (PSPF) and the Security of Critical Infrastructure Act 2018. The Committee were also advised that all non-corporate Commonwealth agencies are mandated to use HCF-certified providers.
Ms Rebecca Skinner PSM updated the Committee on the myGov App Strategy and advised the proposed release of the App is early December 2022.
Mr David Hazelhurst, myGov Audit Secretariat outlined the scope of work being undertaken for the myGov User Audit. The Committee noted the consultation sessions which have commenced and that the audit is due to deliver its final report by the end of December 2022.
Mr Randall Brugeaud, Head of the Simplified Trade System (STS) Implementation Taskforce updated members on the progress of the digital and data elements of the STS reform agenda, including continued support from Government. The Committee agreed to support this while ensuring agency-led forums are visible and align with the whole-of-government direction.
Secretary Wilkinson PSM updated members with the outcomes from the Government Enterprise Resource Planning (GovERP) Deep Dive held on 16 November 2022.
Date: 19 October 2022
Secretary for Public Sector Reform, Dr Gordon de Brouwer PSM, outlined that the APS reform program was announced by Senator the Hon Katy Gallagher, Minister for the Public Service, on 13 October 2022 at the Institute of Public Administration National Conference. It focussed on four key themes including an APS that embodies integrity in everything it does, puts people and business at the centre of policy and services, is a model employer and has the capability to do its job well. Digital and data were highlighted as key to supporting the APS Reform program.
The Committee agreed to the Secretaries’ Digital and Data Committee (SDDC) Terms of Reference which were revised to reflect the Secretaries Board’s decision to expand the scope of the Committee to include data and appoint the Secretary of the Department of Finance as co-Chair. Amendments to membership, quorum arrangements and meeting frequency (8 weeks) were also agreed.
The Committee also agreed to bring forward items for the 2023 Forward Work Program out-of-session ahead of endorsement by the SDDC at the 23 November 2022 meeting.
Secretary for Home Affairs, Mr Michael Pezzullo AO provided an update on the Optus breach that occurred on 22 September 2022. The breach included personal identifiable information on millions of Australians and affected multiple government agencies.
The Committee was informed the cyber threat environment for Australia is constantly evolving and agencies were reminded to proactively address cyber security preparedness, learning from the issues arising from the Optus data breach. The Committee noted the work of the first responders in coming together at short notice to contain the threat and support Australians. The Committee thanked Commonwealth, state and territory representatives for their efforts.
Secretary of the Attorney-General’s Department, Ms Katherine Jones PSM provided an update on the review of the Privacy Act 1988 and advised the final report will include both immediate and medium-term priorities for reform which are designed to update the scope and coverage for the digital age and provide individuals with greater transparency and control over their personal information.
Dr David Gruen AO, the Australian Statistician, provided a progress report on the development of the Australian National Data Integration Infrastructure which will provide critical data sharing and integration capability across the Federation.
Chief Executive Officer for Services Australia, Ms Rebecca Skinner PSM, provided an update following an election commitment, to establish a panel of experts to lead the myGov User Audit. The Committee noted stakeholder engagement activities are scheduled to commence, focussing on improving the user experience and addressing technology and privacy issues.
The Committee noted the Digital Investment Portfolio Assurance Report presents key metrics and themes across the government’s digital investment portfolio, and members agreed for the report to be further developed out-of-session.
Following an initial discussion, the Committee agreed to convene a separate meeting to discuss the GovERP project in more detail.
Secretary of the Department of Finance, Jenny Wilkinson PSM, provided members with an overview of the proposed Data and Digital Ministers Meeting (DDMM) agenda for 4 November 2022. It was outlined that the work of the DDMM will continue to be connected through the Secretaries Board and the SDDC to continue to leverage Commonwealth engagement through to the states and territories.