• Purpose

    This section outlines the primary objective of the policy. It explains why the policy is being introduced and the outcomes it intends to achieve. For example:

    • The purpose of this policy is to [state the reason for the policy's existence], ensuring [expected outcomes for agencies, stakeholders, or processes].

    Policy background

    This section provides context for the policy, including any historical or strategic factors that led to its development. It may reference relevant government strategies, reviews, or prior policies. For example:

    • This policy was developed in response to [context or background]. It aligns with [government strategy, review findings, or existing policies].

    Authority

    This section cites the legislative or regulatory authority under which the policy is issued, including any relevant acts, government decisions, or ministerial approvals. For example: 

    • This policy is issued under the authority of [name of act, regulation, or directive] and in accordance with [ministerial decision or other legal authorisation].

    Applicability

    This section defines the scope of the policy by identifying the government agencies, sectors, or entities to which the policy applies. It may also cover the circumstances under which the policy is relevant. For example:

    • This policy applies to all [government departments/agencies] engaged in [specific activities or processes] from [effective date].

    Definitions

    This section provides definitions for key terms used within the policy. Clear definitions help avoid ambiguity and ensure consistent interpretation. For example: 

    • Term 1: Definition
    • Term 2: Definition

    Policy objectives

    This section describes the goals and intended outcomes of the policy. It should align with the purpose and articulate the broader objectives the policy seeks to achieve. For example, the the objectives of this policy are to:

    1. [Objective 1]
    2. [Objective 2]
    3. [Objective 3]

    Policy statements

    This section outlines the key policy directives, principles, or actions. It provides the core details about how the policy will be implemented and what is required of agencies. For example: 

    • [Government agencies] must [specific action required], in accordance with [principles or standards].

    Policy requirements

    This section specifies the detailed obligations and procedures that agencies must follow to comply with the policy. It may include timelines, reporting requirements, or performance measures. For example:

    • Agencies are required to [action], submit [report], and meet [performance standards] by [timeframe].

    Eligibility criteria

    This section specifies the criteria that entities or agencies must meet to be eligible under the policy. It may also include any exclusions or exceptions. For example:

    • To be eligible under this policy, agencies must [state eligibility criteria]. Agencies that do not meet these criteria are not subject to [specific policy requirements].

    Policy exemptions

    This section identifies any exemptions to the policy and the criteria for granting them. It may include processes for agencies to request exemptions and how they will be assessed. For example:

    • Agencies may apply for exemptions under [specific conditions]. Exemptions must be approved by [relevant authority], and justification must include [criteria for exemptions].

    Roles and responsibilities

    This section outlines the roles and responsibilities of key stakeholders in implementing the policy, including government departments, oversight bodies, and senior officials. For example:

    • Department of [X]: Responsible for [specific role].
    • Agency Heads: Ensure compliance with policy requirements.
    • Oversight Committee: Review performance and adherence to the policy.

      Policy monitoring and compliance

    This section describes how compliance with the policy will be monitored and evaluated. It may outline the roles of oversight bodies, reporting requirements, and penalties for non-compliance. For example:

    • Compliance with this policy will be monitored by [oversight body], and agencies must provide [type of reports or audits]. Non-compliance may result in [consequences or penalties].

    Review and amendment

    This section details how and when the policy will be reviewed, including the process for updating or amending the policy in response to changing circumstances. For example: 

    • This policy will be reviewed [annually/every two years], and amendments will be made as required to reflect changes in [relevant factors].

    Related documents

    This section lists any other documents, policies, or guidelines related to this policy that should be consulted. For example:

    • This policy should be read in conjunction with:
      • [Related Policy 1]
      • [Guideline 2]
      • [Document 3]

    Contact information

    This section provides the contact details for the department or agency responsible for implementing and managing the policy, including any relevant support or inquiries. For example:

    • For further information regarding this policy, please contact
      • [Department/Agency Name]
      • [Email/Phone]
  • Policy implementation plan

  • Downloadable template

    This template helps ensure the structured and comprehensive implementation of whole-of-government policies, promoting transparency, accountability, and consistency across various stakeholders and agencies involved in the process. Remember to save your own version of this document before making any changes.

  • Purpose

    This section outlines the primary objective of the policy. It explains why the policy is being introduced and the outcomes it intends to achieve. For example:

    • The purpose of this policy is to [state the reason for the policy's existence], ensuring [expected outcomes for agencies, stakeholders, or processes].

    Policy background

    This section provides context for the policy, including any historical or strategic factors that led to its development. It may reference relevant government strategies, reviews, or prior policies. For example:

    • This policy was developed in response to [context or background]. It aligns with [government strategy, review findings, or existing policies].

    Authority

    This section cites the legislative or regulatory authority under which the policy is issued, including any relevant acts, government decisions, or ministerial approvals. For example:

    • This policy is issued under the authority of [name of act, regulation, or directive] and in accordance with [ministerial decision or other legal authorisation].

    Applicability

    This section defines the scope of the policy by identifying the government agencies, sectors, or entities to which the policy applies. It may also cover the circumstances under which the policy is relevant. For example:

    • This policy applies to all [government departments/agencies] engaged in [specific activities or processes] from [effective date].

    Definitions

    This section provides definitions for key terms used within the policy. Clear definitions help avoid ambiguity and ensure consistent interpretation. For example:

    • Term 1: Definition
    • Term 2: Definition

    Policy objectives

    This section describes the goals and intended outcomes of the policy. It should align with the purpose and articulate the broader objectives the policy seeks to achieve. For example, the the objectives of this policy are to:

    1. [Objective 1]
    2. [Objective 2]
    3. [Objective 3]

    Policy statements

    • This section outlines the key policy directives, principles, or actions. It provides the core details about how the policy will be implemented and what is required of agencies. For example:
    • [Government agencies] must [specific action required], in accordance with [principles or standards].

    Policy requirements

    This section specifies the detailed obligations and procedures that agencies must follow to comply with the policy. It may include timelines, reporting requirements, or performance measures. For example:

    • Agencies are required to [action], submit [report], and meet [performance standards] by [timeframe].

    Eligibility criteria

    This section specifies the criteria that entities or agencies must meet to be eligible under the policy. It may also include any exclusions or exceptions. For example:

    • To be eligible under this policy, agencies must [state eligibility criteria]. Agencies that do not meet these criteria are not subject to [specific policy requirements].

    Policy exemptions

    This section identifies any exemptions to the policy and the criteria for granting them. It may include processes for agencies to request exemptions and how they will be assessed. For example:

    • Agencies may apply for exemptions under [specific conditions]. Exemptions must be approved by [relevant authority], and justification must include [criteria for exemptions].

    Roles and responsibilities

    This section outlines the roles and responsibilities of key stakeholders in implementing the policy, including government departments, oversight bodies, and senior officials. For example:

    • Department of [X]: Responsible for [specific role].
    • Agency Heads: Ensure compliance with policy requirements.
    • Oversight Committee: Review performance and adherence to the policy.

      Policy monitoring and compliance

    This section describes how compliance with the policy will be monitored and evaluated. It may outline the roles of oversight bodies, reporting requirements, and penalties for non-compliance. For example:

    • Compliance with this policy will be monitored by [oversight body], and agencies must provide [type of reports or audits]. Non-compliance may result in [consequences or penalties].

    Review and amendment

    This section details how and when the policy will be reviewed, including the process for updating or amending the policy in response to changing circumstances. For example:

    • This policy will be reviewed [annually/every two years], and amendments will be made as required to reflect changes in [relevant factors].

    Related documents

    This section lists any other documents, policies, or guidelines related to this policy that should be consulted. For example:

    • This policy should be read in conjunction with:
      • [Related Policy 1]
      • [Guideline 2]
      • [Document 3]

    Contact information

    This section provides the contact details for the department or agency responsible for implementing and managing the policy, including any relevant support or inquiries. For example:

    • For further information regarding this policy, please contact
      • [Department/Agency Name]
      • [Email/Phone]
  • Project Plan

  • Use this template to draft your project plan. Feel free to adjust the sections to align with your project goals and requirements. Remember to save your own version of this document before making any changes.

  • Downloadable template

    Use this template to draft your project plan. Feel free to adjust the sections to align with your project goals and requirements. Remember to save your own version of this document before making any changes.

  • Project overview

    Objective:

    State the primary purpose of the initiative, including the policy problem it aims to address.

    Policy problem/issue statement:

    Clearly define the policy problem or issue that needs addressing, and the strategic importance of solving it.

    Key outcomes:

    Outline the desired outcomes of the project (e.g., creation of potential policy solutions, recommendations for changes, etc.).

    Project sponsor:

    Insert the name and role of the project sponsor.

    Project lead:

    Insert the name and role of the person responsible for managing the project.

    Project team:

    List the names and roles of key team members involved.

    Stakeholders:

    Identify internal and external stakeholders involved, including government agencies, industry, and other relevant parties.

    Project governance

    Project steering committee:

    List members and their roles, meeting cadence, and decision-making protocols.

    Reporting structure:

    Specify how and when reports will be shared with senior leadership.

    Risk management:

    Identify key risks (e.g., delays, stakeholder resistance) and mitigation strategies.

    Dependencies:

    List any related projects or external factors that could impact the project.

    Timeline and milestones

    Start Date:

    End Date:

    Key Milestone:

    Resource requirements

    Budget:

    Detail any financial requirements for each phase.

    Staffing:

    Outline the team roles and FTE required for each phase.

    Other resources:

    List any technology, tools, or other resources necessary.

    Communications plan

    Stakeholder engagement:

    Identify the communication strategy for engaging stakeholders during each phase.

    Internal communications:

    Set out how updates will be shared internally (e.g., email updates, team meetings, etc.).

    External communications:

    Outline how the project progress will be communicated to external stakeholders and the public (if necessary).

    Evaluation and success criteria

    Key Performance Indicators (KPIs):

    Define how success will be measured at each phase (e.g., number of stakeholders engaged, policy solutions tested, user feedback).

    Post-implementation review:

    Set out the plan for a review of the policy solution’s success after implementation.

  • Risk assessment and mitigation plan

  • Downloadable template

    Use this template to assess and mitigate against risks associated with policy development and implementation. It will help ensure that risks are identified, managed, and communicated effectively across stakeholders. Remember to save your own version of this document before making any changes.

  • Criterion 9 – Monitor your service

  • Policy overview

    Include the following details:

    • Policy title
    • Policy owner
    • Policy lead
    • Policy sponsor (if applicable)
    • Policy contact details
    • Date approved
    • Policy effective date
    • Version number

    Brief description

    Provide a concise summary of the policy, including its objectives and scope.

    Purpose of risk assessment

    Objective

    To identify, assess, and mitigate risks associated with the development, implementation, and maintenance of the policy.

    Scope

    Outline the scope of the risk assessment, such as whether it applies to internal agency processes, external stakeholder impacts, or cross-governmental collaboration.

    Risk assessment methodology


    Risk assessment approach

    Briefly describe the methodology or framework used to assess risks, e.g., likelihood and impact matrix, qualitative or quantitative analysis.

    Risk categories

    List the categories of risks to be assessed, such as operational, financial, legal, reputational, or technological.

    Risk identification

    Risk register

    Identify all potential risks related to the policy. Include risks that may arise during policy development, implementation, and post-implementation phases.

    Risk Description

    Provide a brief description of each identified risk, including its cause and potential impact.
     

    Risk IDRisk DescriptionCategoryLikelihood
    (low/med/high)
    Impact 
    (low/med/high)
    Overall risk
    (low/med/high]
    1[Risk description][Category][low/med/high][low/med/high][low/med/high]
    2[Risk description][Category][low/med/high][low/med/high][low/med/high]


     

    Risk analysis

    Likelihood assessment

    Assess the probability of each risk occurring—low, medium, or high.

    Impact assessment

    Evaluate the potential consequences or impact of each risk, should it occur—low, medium, or high.

    Risk level

    Determine the overall risk level by combining the likelihood and impact assessments—low, medium, or high.
     

    Risk mitigation strategies

    Mitigation actions

    List mitigation strategies for each identified risk. Outline the actions needed to reduce the likelihood or impact of the risk.

    Assigned responsibility

    Specify the team or individual responsible for implementing the mitigation strategies.

    Timeframe for implementation

    Indicate when the mitigation actions will be put into effect.

    Risk IDMitigation StrategyResponsible partyTimeframe
    1[Mitigation strategy][Responsible party][Date]
    2[Mitigation strategy][Responsible party][Date]

     

    Risk monitoring and reporting

    Monitoring process

    Describe how each risk will be monitored throughout the policy’s lifecycle. Include the frequency of reviews and updates to the risk register.

    Reporting requirements

    Identify who will receive updates on risk management, such as senior leadership, oversight committees, or external agencies. Include the frequency and format of reporting.

    Triggers for action

    Identify any triggers that would require immediate action or re-evaluation of risks, such as policy changes, new data, or incidents.

    Contingency planning

    Contingency plans for high risks

    For high-risk items, develop contingency plans in case mitigation strategies fail. Detail the steps to take if the risk materialises.

    Escalation process

    Specify the process for escalating risks to higher levels of management or to other stakeholders.

    Legal and compliance risks

    Legislative and regulatory risks

    Identify any legal or compliance risks associated with the policy. Include risks related to breaches of existing laws or failure to meet new legislative requirements.

    Mitigation for legal risks

    Provide strategies for mitigating legal risks, including seeking legal advice, compliance checks, or legislative amendments.
     

    Communication of risk management plan

    Internal communication

    Outline how risk management activities will be communicated internally to staff and stakeholders within the agency.

    External communication

    Specify how external stakeholders will be informed of key risks and how the agency is addressing them. This may include public announcements or targeted stakeholder briefings.

    Continuous risk improvement

    Review and update cycle

    Detail how often the risk assessment and mitigation plan will be reviewed and updated to reflect new information, changes in the policy environment, or emerging risks.

    Feedback loop

    Establish mechanisms for continuous feedback and improvement, ensuring that lessons learned from previous risk management activities are incorporated into future plans.


    Contact information

    Risk management lead

    Provide the contact details of the individual or team responsible for managing and coordinating the risk assessment and mitigation plan.

    Support team

    List additional contacts for queries or support.
     

  • Downloadable .docx version

    Use this template to assess and mitigate against risks associated with policy development and implementation. It will help ensure that risks are identified, managed, and communicated effectively across stakeholders. Remember to save your own version of this document before making any changes.

  • Downloadable .docx version

    Use this template to draft your project plan. Feel free to adjust the sections to align with your project goals and requirements. Remember to save your own version of this document before making any changes.

  • Downloadable .docx version

    This template helps ensure the structured and comprehensive implementation of whole-of-government policies, promoting transparency, accountability, and consistency across various stakeholders and agencies involved in the process. Remember to save your own version of this document before making any changes.

  • Downloadable .docx version

    This template provides a clear and structured format for a government policy, ensuring all necessary components are included for clarity and effective implementation across agencies. Remember to save your own version of this document before making any changes.

  • Downloadable .docx version

    This template is designed to assist policy developers conduct effective desktop research during the pre-discovery phase of the policy development process. The aim is to provide a structured approach to gathering and synthesising relevant information to inform the early stages of policy ideation and development. Remember to save your own version of this document before making any changes.

  • State 1 – Strategic Planning

Connect with the digital community

Share, build or learn digital experience and skills with training and events, and collaborate with peers across government.