Digital Maturity Assessment
The Digital Maturity Assessment provides Australian Public Service (APS) agencies with a mechanism to measure and track their digital maturity over time. Developed by the Digital Transformation Agency (DTA) in partnership with APS agencies, it offers a consistent and reliable way to measure digital maturity at both the agency level and across government.
The assessment:
- establishes a common language and framework for digital capability
- aligns with whole-of-government priorities, including the Data and Digital Government Strategy
- will provide agencies with a snapshot report to inform and guide progression of their digital maturity.
In a world of rapid technological change and rising community expectations, awareness of digital maturity is critical. Understanding APS digital maturity is essential for the Australian Government to deliver simple, secure and connected digital services.
Assessment model
The Digital Maturity Assessment model is an evidence‑based framework developed through extensive APS engagement and research. It consists of three pillars, reflecting the areas identified as being most critical to achieving digital maturity.
Within the pillars are 10 themes that group together related facets of digital maturity, and 25 maturity indicators which are the specific criteria measured in the assessment.
- Maturity indicators: the criteria of digital maturity, they include a list of actions.
- Actions: behaviours, artefacts and processes typically found in digitally mature agencies. Agencies use tick boxes to indicate the actions that are in place in their agency at the time of the assessment.
- Capability scale: shows how strong an agency’s capability is for each maturity indicator. Agencies rate themselves from level 1 (lowest) to level 5 (highest) against a capability statement.
- Alignment scale: measures an agency’s level of alignment across the agency and government. Agencies rate themselves from level 1 (lowest) to level 5 (highest) against a statement to show how widespread the activity is.
Completing the assessment
APS agencies are provided with a unique link to access the online submission platform.
Resources
Resources to support APS agencies to complete their assessment.