Phase 2 – Existing public-facing services
From 1 July 2025, services that meet the following criteria, will be required to meet Version 2.0 of the Standard:
- public-facing:and
- owned by non-corporate Commonwealth entities; and
- all existing information and transactional services
- note: existing staff facing services are excluded
Example – existing public-facing services
Public-facing services in existence prior to 1 July 2024, will be required to update their services to meet the requirements under Version 2.0 of the Standard from 1 July 2025 or seek an exemption from the DTA.
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