Interactive
Allows' you to filter requirements by number and/or obligations (must v should)
Connect, learn and collaborate across all levels of digital government.

For more information, contact digitalpolicy@dta.gov.au

Date of effect: The policy will take effect on 1 July 2026.

Date of effect: The policy will take effect on 1 July 2026. 

Example – designing new services or redesigning services

Agencies that meet the above criteria will need to plan for a monitoring framework to be implemented as part of their proposals. The planned approach will be assessed during the Prioritisation and Contestability states and the progress tracked during the Assurance state. To fulfill the Digital Performance Standard, digital service performance monitoring and reporting processes must be operational when the service goes Live.

Off
Open data
Improving service delivery & transforming policy outcomes.

Implementation timeline

  • For new and replacement digital services for individuals suitable for myGov, the Access Standard came into effect on 1 January 2025.
  • For all other new and replacement public facing digital services for individuals as well those for businesses and providers, the Access Standard came into effect on 1 January 2026.

Implementation timeline

  • For new and replacement public-facing digital services, the Inclusion Standard came into effect on 1 January 2025.
  • For new and replacement staff-facing digital services, the Inclusion Standard came into effect on 1 January 2025.
  • For all existing public-facing digital services, the Inclusion Standard came into effect on 1 January 2026.

Next page

Meeting the Digital Inclusion Standard

Implementation timeline

  • For new and replacement public-facing services, the Service Standard came into effect on 1 July 2024.
  • For new and replacement staff-facing services, the Service Standard came into effect on 1 July 2024.
  • For existing public-facing services, the Service Standard came into effect on 1 July 2025.

Next page

Meeting the Digital Service Standard

Next page

Meeting the Digital Access Standard

Next page

 Measuring success of the Digital Access Standard

Next page

Criterion 1. Understand how your users access services

Next page

Criterion 2 – Define your service offering

Manage digital investments across your project lifecycle.
Champion digital transformation and the digital direction of government.
Procure services for government and engage with and sell to government.

Next page

Criterion 3 – Use the AGA to find reusable platforms and capabilities

Connect with the digital community

Share, build or learn digital experience and skills with training and events, and collaborate with peers across government.