AI Plan for the Australian Public Service 2025

Foreword

Australians deserve to benefit from the possibilities that new technologies bring. Generative artificial intelligence (AI) provides us with the means to improve public services, make it easier for people and businesses to interact with government, and to help manage employee workloads.

This plan ensures that every public servant will have training and access to generative AI tools. The plan sets a proactive stance to increase AI adoption. It ensures the Australian Government keeps pace with community expectations as well as international peers.

Keeping trust with the Australian people will be critical to successful adoption of this new technology. The plan affirms the clear policies and guidance that exist for public servants, ensuring that AI will be used safely and responsibly, and is accompanied by a public Statement of Intent setting out how the Albanese Government expects AI to be used – and not used – by the public service.

This plan sets out our commitment to engage openly and constructively to ensure the introduction of AI across the APS is transparent, inclusive, and well-managed. This will be backed by comprehensive workforce planning, identification of how jobs may change, the new skills and training required, and managing change with our employees and their unions. 

By strengthening existing consultation frameworks, we will provide meaningful avenues for input so staff are engaged and supported through ongoing change as we together build a more capable and future-ready public service.

This plan lays the foundations for seizing new opportunities while ensuring flexibility to adapt as AI evolves. Together, we can build a modern, responsive public service that captures the opportunity of AI, spreads the benefits widely and keeps Australians safe.