The Benefits Management Team leads the development and implementation of the BMP. The team works with agencies to co-design fit for purpose case studies, tools and guidance.
Agency participation helps us make use of existing best-practice. It also makes sure the BMP can be adopted and applied to early and late-stage proposals, regardless of their size, scale or complexity.
Agencies preparing digital and ICT-enabled investment proposals must contact us at the earliest opportunity. This makes sure there is sufficient time to align and comply proposals with whole-of-government digital and ICT policies and standards.
For information about how the Benefits Management Policy applies to your proposal, contact investment@dta.gov.au
Agencies can provide feedback to the Benefits Management Team by contacting benefits.management@dta.gov.au
The Benefits Management Policy (BMP) defines how benefits must be managed for digital and ICT-enabled investments.
The Policy:
The Australian Government has endorsed the application of the BMP for digital and ICT proposals coming forward for Cabinet consideration under the Digital and ICT Investment Oversight Framework.
Unless formally excepted, the Investment Oversight Framework (IOF) applies to all Government digital and ICT-enabled investments that meet the following definition and eligibility criteria.
A digital and ICT-enabled investment is an investment which uses technology as the primary lever for achieving expected outcomes and benefits. This includes investments which are:
The IOF applies where digital and ICT investment:
The Digital Transformation Agency (DTA) has final decision rights in determining whether an investment meets the definition of a digital or ICT investment. If you are unsure whether your investment meets this definition or wish to seek an exemption from the process, you must contact: investment@dta.gov.au
Digital and ICT-enabled proposals brought forward for Government consideration are required to meet a range of minimum requirements across several policy areas.
The BMP has been designed to be fully cognisant of these other requirements. This means that as agencies work to meet the BMP policy requirements, they are encouraged to reuse and refer to artefacts and planning documents they have already prepared.
The Policy enables the identification, measurement, planning, and realisation of investment benefits through a structured approach that provides program sponsors and Government with confidence that digital and ICT-enabled investments will achieve their intended objectives.
The objective of the Policy is to provide Government with a better understanding of how digital and ICT-enabled investments are performing and confidence that projects remain on track and contribute to strategic goals by:
The Policy currently includes eight core benefits management best practice statements that support agencies in the delivery of investment outcomes and the realisation of investment objectives.
Future Policy iterations will further integrate benefits management across all states of the IOF and will likely include more detailed processes, guidelines, templates, a classification structure, and reporting requirements.
From 1 July 2021, the Digital Transformation Agency has whole-of-government responsibility for managing strategic coordination and oversight functions for digital and ICT investments, including during the delivery phase.
In delivering its mandate, the DTA is required to provide Ministers, the Secretaries’ Digital and Data Committee and other key stakeholders with confidence that digital and ICT investments are strategically aligned, will achieve their investment objectives, and deliver optimal value for Government, citizens, and businesses.
To learn more about the DTA’s broader digital and ICT investment oversight role visit the Digital and ICT Investment Oversight Framework.
The BMP comprises eight policy statements that define successful benefits management practice.
The policy statements are informed by the experience and research of globally recognised leaders, Australian federal, state and territory government agencies, and the DTA.
Digital and ICT-enabled investments must meet all four criteria set out in the Standard.
The purpose of an investment is to deliver benefits and contribute towards strategic objectives.
To ensure investment benefits are realised, and to inform Government decision-making, proposals must demonstrate sound benefits management approaches and clearly articulate expected benefits prior to an investment decision.
The DTA assesses benefits management compliance during the Contestability state of the IOF against the following assessment and alignment criteria:
(Policy Statement 1/2/3)
All proposals require one or more benefit maps (or equivalent) that, at a minimum:
(Policy Statement 4)
The proposal includes benefit profiles for the investment’s top-level* benefits that have been agreed by the DTA and, at a minimum, include:
Note that top-level benefits are the highest priority benefits that capture the intent of the investment and will provide the clearest evidence that an investment has achieved its stated aims.
The following number of top-level benefits are expected for each proposal tier:
Tier 1: 1 to 5
Tier 2: 1 to 3
Tier 3: 1 to 2
(Policy Statement 5/6/7)
The proposal documents the business governance arrangements (typically in the Benefit Realisation Plan) that apply to:
AND
The proposal summarises the project governance arrangements that enable:
(Policy Statement 8)
The proposal is supported by a Benefits Realisation Plan that: