What are the focus areas and inputs to a Delivery Confidence Assessment (DCA)?
Delivery management
When and how to apply the criterion
When to apply
Apply Criterion 8 during Discovery and Alpha to deliver a modern, high-quality services.
Consider this criterion throughout the Service Design and Delivery Process to keep the service at pace with changing user expectations.
How to apply
Questions for consideration:
- how does a new technology benefit your service?
- how will you validate a new technology is interoperable with services?
- what can you learn from other agencies’ experiences?
- what are the ongoing requirements of supporting a new technology?
Guidance for agencies and independent assurers
Assessing delivery confidence of digital projects
Guidance for agencies and independent assurers
Assessing delivery confidence of digital projects
In partnership with the University of Sydney’s John Grill Institute for Project Leadership, new guidance has been prepared to support more effective assurance of digital projects.
An independent strategic review of the whole of Australian Government single seller arrangements
Chapter 2: Alignment to policy, strategies and legislation
An assessment of whether the single seller arrangements (SSAs) align to the rules and support government’s intended direction.
Chapter overview
The review found the SSA model aligns with key related policies and strategies, with opportunities to further evolve how these are applied in practice. Given the ever-evolving policy landscape, it is important to consider SSA alignment as an ongoing activity to ensure they are kept up to date as new policies are introduced or changed.
The alignment of the SSAs to existing and emerging policy, strategies and key legislation was considered across four key policy dimensions: procurement and contracts, cyber and security, digital and investment, and the broader ecosystem.
