The Vision
The AI Plan for the Australian Public Service (APS) will improve government service delivery, policy outcomes, efficiency, and productivity, through substantially increasing the use of AI in government.
To better serve the public, every public servant will have:
- foundational training and capability supports to use generative AI tools safely, responsibly and effectively
- access to generative AI tools
- clear guidance on how to use these tools responsibly
- leadership and support from Chief AI Officers to promote adoption
- opportunities to collaborate, build on and reuse work of others.
15 initiatives across 3 pillars
An adaptive and collaborative approach as the technology is advancing rapidly
The plan establishes the foundations for government action, and will iterate and adapt to realise future opportunities. We will engage openly and constructively with staff and their unions to ensure AI adoption is transparent, inclusive and well-managed. We will also work to enhance cross-sector collaboration between government, industry, community and academia to accelerate the spread of technological expertise and innovation. This complements work to develop a national plan for AI.
Foreword from Senator the Hon Katy Gallagher, Minister for Finance
12 November 2025
AI in government policy and guidance updates
Providing clarity, enhance accountability and risk management
Lead agency: DTA
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AI Review Committee
Enhancing oversight and ensuring consistent, ethical deployment of AI
Lead agency: DTA
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Clear expectations of external service providers
Service providers are responsible for their work when using AI
Lead agency: DTA
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AI strategic communications
Ensuring consistent, clear messaging on the safe and responsible adoption of AI
Lead agency: Finance
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Culturally and Linguistically Diverse Communities
Use visual communication tools
Provide visual ways of communicating as a supplement to wordy paragraphs and visual cues that can be easily interpreted. Create repeatable
steps and actions to support users to complete tasks. Consider the use of videoconference and other software to help users understand the context through body language.
Offer language options
Identify the most common languages used across your service and offer language options on the front page of websites so it can be easily changed. Consider how you can offer your guidance materials and tools in other languages to support the user to complete the service.
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GovAI
Technical infrastructure providing central AI tools and model brokerage services, preventing vendor lock-in
Lead agency: Finance
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GovAI Chat
Universally accessible and secure chat tool
Lead agency: Finance
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Guidance on public and enterprise AI
Clarity and consistency on using public LLMs up to OFFICIAL
Lead agency: DTA/Home Affairs
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Support for AI tool procurement
Speeding processes, sharing information, and assisting agencies
Lead agency: DTA
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Re-using intellectual property
Re-using solutions, ensuring visibility, removing duplication
Lead agency: Finance
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Central register of generative AI assessments
Sharing and aligning assessments to avoid duplication
Lead agency: Finance
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