Rules as Code
Improving digital service delivery for everyone by taking legislation, regulations and policies and turning them into machine-readable code.
Share, build or learn digital experience and skills with training and events, and collaborate with peers across government
Develop skills to deliver simple, smart and personalised digital government services.
Fostering emerging talent supported by online training, meetups and events.
Develop skills to deliver simple, smart and personalised digital government services.
Fostering emerging talent supported by online training, meetups and events.
Guidance and resources for creating services that are simple, clear and fast for all users.
Guidance and resources for creating services that are simple, clear and fast for all users.
Australian Public Service jobs
With such a wide variety of jobs available, you can do almost anything within the public service.
The Digital Traineeship Program
Providing modern and flexible employment and training opportunities to help you work towards your career.
Visit the Digital Profession website
Helping to improve the digital expertise of individuals and organisations to build a digital ready workforce.
Turn content into machine-readable code to improve digital service delivery for everyone.
Enabling digital government
The criteria
The Digital Service Standard consists of 10 criteria. Each criterion is accompanied by:
- an explanation of its purpose
- your responsibilities in meeting it
- when it should be applied within the Service design and delivery process
- suggested activities to apply it
- further resources and guidance.
The Data and Digital Government Strategy sets a 2030 vision for:
'the Australian Government to deliver simple, secure and connected public services, for all people and business, through world class data and digital capabilities.'
Digital Access Standard
The Digital Access Standard (Access Standard) sets the requirements for agencies to reduce duplication of entry points, supporting unified access to digital government services for people and business.
While the Access Standard does not mandate a single front door or one login for all government services, it encourages agencies to prioritise the reuse of existing platforms, and consider the integration, consolidation, and migration of access points where feasible. This helps reduce complexity for users, who would otherwise need to navigate a fragmented and decentralised digital landscape. Building on the Digital Service Standard's criterion 4, connect services and criterion 6, don’t reinvent the wheel, the Access Standard expands these principles. It helps agencies understand where their service fits in the broader ecosystem and supports more coordinated, whole-of-government planning.
The Access Standard aligns with the Australian Government’s Data and Digital Government Strategy, and complements related policies, including the Digital Service Standard and the Digital and ICT Reuse Policy. Together, these frameworks promote consistency, reuse, and user-centred design across digital services.
The Access Standard is part of a broader suite of guidance that supports the Digital Experience Policy. This whole-of-government policy aims to improve the digital experience for people and business, and includes supporting standards for inclusion, performance, and access.
Your responsibilities
To successfully meet this criterion, agencies need to:
- develop a business case for change
- survey the policy and service landscape
- understand the service’s lifecycle
- adopt an agile methodology.
When to apply this criterion
Apply Criterion 1 during the Discovery phase to gain a deep understanding of the problem, the service’s business case and the policy and strategic landscape.
Revisit this criterion across the Service design and delivery process to ensure the service remains fit for purpose as government evolves.
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