Supporting a whole of government focus on improving the experience for people and businesses interacting digitally with government information and services.
What is the Digital Experience Policy?
The Digital Experience Policy (DXP) supports a whole of government focus on improving the experience for people and businesses interacting digitally with government information and services.
Setting the benchmark for good digital services, and integrating data based on real world use, strengthens the Government’s Investment Oversight Framework (IOF) by providing additional assurance that investments deliver on their commitments and are aligned to whole of Government strategic objectives.
The policy includes a suite of Standards and guidance that support agencies to deliver more cohesive and consistent digital experiences, aligned to the Data and Digital Government Strategy.
This policy is relevant for anyone involved in:
- developing digital and ICT proposals
- designing, delivering and operating digital government services
- improving existing government digital government service.
1. Have a clear intent
A clear, high-level definition of the user problem you are solving balances their needs with government priorities and requirements.
Supporting government to source ICT products and services, find sellers and discover existing government platforms.
Analysis & measurement
Get the latest news and marketplace advice from BuyICT.
1. Have a clear intent
A clear, high-level definition of the user problem you are solving balances their needs with government priorities and requirements.
Protect your systems & data from cyber threats by following the latest Australian Signals Directorate guidance.
Freedom of Information (FOI) guidance from the Office of the Australian Information Commissioner (OAIC).
A wide range of privacy topics that apply to organisations or government agencies from the OAIC.
Uplift your digital procurement practices
The Digital Sourcing Framework sets the foundation of how government buys digital products and services.
The Sustainable Device Management Guide
The Sustainable Device Management (SDM) Guide is an essential resource for government agencies, outlining best practices for the donation, reuse, and recycling of ICT devices. It provides clear guidelines to ensure secure, compliant, and environmentally responsible device donation and disposal.
Developed through extensive research and collaboration with industry experts and government bodies, the SDM Guide addresses common challenges in ICT device management and aligns with key governmental strategies and Phase 2 of the Department of Climate Change, Energy, the Environment and Water's (DCCEEW) Environmental Sustainability Procurement Policy (ESP Policy).
Rules as Code
Improving digital service delivery for everyone by taking legislation, regulations and policies and turning them into machine-readable code.
Share, build or learn digital experience and skills with training and events, and collaborate with peers across government
Develop skills to deliver simple, smart and personalised digital government services.
Fostering emerging talent supported by online training, meetups and events.
Develop skills to deliver simple, smart and personalised digital government services.
Fostering emerging talent supported by online training, meetups and events.
Guidance and resources for creating services that are simple, clear and fast for all users.
Guidance and resources for creating services that are simple, clear and fast for all users.