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Criterion 4. Connect services
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When and how to apply this criterion
When to apply
Apply Criterion 4 throughout Beta(Opens in a new tab/window) to ensure smooth integration with other government services and systems.
Adhere to this criterion across the Service Design and Delivery Process(Opens in a new tab/window) whenever new functionality, integrations or upgrades are introduced.
How to apply
Questions for consideration
- how will this service integrate with existing systems and data?
- what standardised protocols will be used to exchange data?
- how will we test for smooth interoperability with other platforms?
- how will the service accommodate future growth and change?
- what information does government already hold that the service could reuse?
- which mechanisms will allow users to opt in or out of data sharing?
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Connect with the digital community
Share, build or learn digital experience and skills with training and events, and collaborate with peers across government.