• High

    A clear and unambiguous purpose that is inspiring, consistent across stakeholder groups and meets stakeholder needs.

    Off
  • Medium high

    A purpose that broadly represents stakeholder needs and interests.

    Off
  • Medium

    A purpose has been developed, but with limited consultation or commitment from the business area it will impact.

    Off
  • Medium low

    A purpose that doesn’t accurately or consistently represent business needs.

    Off
  • Low

    A technology-centric purpose or misalignment on the purpose.

    Off

    • A clear and unambiguous purpose that is inspiring, consistent across stakeholder groups and meets stakeholder needs.

    • A purpose that broadly represents stakeholder needs and interests.

    • A purpose has been developed, but with limited consultation or commitment from the business area it will impact.

    • A purpose that doesn’t accurately or consistently represent business needs.

    • A technology-centric purpose or misalignment on the purpose.

  • Delivery Confidence Assessment (DCA) tolerances

  • DCA tolerances

  • High

    Business case shows robust consideration of options, clear rationale for the project, detailed and realistic estimates for cost and time, and measurable success criteria.

    Off
  • Medium high

    Business case shows consideration of options, rationale for the project, estimates for cost and time, and measurable success criteria.

    Off
  • Medium

    Business case shows limited consideration of options, rationale for the project, estimates for cost and time, and success criteria.

    Off
  • Medium low

    Business case largely makes an argument for one option, without fair consideration of alternatives.

    Off
  • Your responsibilities

    To successfully meet this criterion, agencies will need to:

    • design for interoperability
    • join up services.
    Off
  • Low

    Limited or no business case.

    Off

    • Business case shows robust consideration of options, clear rationale for the project, detailed and realistic estimates for cost and time, and measurable success criteria.

    • Business case shows consideration of options, rationale for the project, estimates for cost and time, and measurable success criteria.

    • Business case shows limited consideration of options, rationale for the project, estimates for cost and time, and success criteria.

    • Business case largely makes an argument for one option, without fair consideration of alternatives.

    • Limited or no business case.

  • Next page: Governance and leadership

  • Relevant policy 

    The Benefits Management Policy for Digital and ICT-Enabled Investments defines how benefits must be managed across the Australian Government digital and ICT portfolio. 

    The policy supports agencies to deliver digital and ICT outcomes by detailing investment oversight requirements and providing guidance on benefits management.

  • Business case

  • Benefits and impacts

  • DCA tolerances

  • High

    Benefits align to strategic direction, are measurable and evidence based, include financial and non-financial measures and, where appropriate, disbenefits. Business leaders are accountable. Benefits and disbenefits are integrated into the governance approach and are actively managed.

    Off
  • Medium high

    Benefits show consideration of strategic direction, are measurable, and integrated into governance

    Off
  • Medium

    Benefits are identified, but not actively managed.

    Off

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