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Assurance research series: 01
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This criterion considers whether project process and management systems are established and followed, with reference to those processes most significant in digital projects.
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Schedule
As with all projects, the adequacy of schedule management processes including identification of variance against baseline, establishing trends for the major elements of projects, identification and management of the critical path and project manager ownership of the schedule all affect delivery confidence.
For digital projects, pressure to start delivery quickly instead of developing a robust business case has been found to reduce confidence, potentially resulting in the schedule not representing the full complexity of the task and not accounting for essential interdependencies. This can lead to unrealistic expectations of digital project pace.
Due to the uncertainties involved in many digital projects, contingency should also be included in schedules to allow for learning during delivery.
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Your responsibilities
To successfully meet this criterion, you need to:
- adopt transparent data handling
- implement security measures
- maintain a reliable service
- be accountable for the service.
Connect with the digital community
Share, build or learn digital experience and skills with training and events, and collaborate with peers across government.