-
-
-
Reuse data where you can
Review your existing data: Review what data you already collect and how it can be reused in your service. Where appropriate, consider if you can employ safe, ethical data sharing arrangements under the Data Availability and Transparency Act Scheme. Actions to leverage ethical, data-driven decision making can be found in Criteria 5 (‘Build Trust in Design’) and 8 (‘Do No Harm’).
Off -
-
-
Your responsibilities
To successfully meet this criterion, agencies will need to:
- ‘build once, use many times’
- design for a common, seamless experience
- reuse data where possible.
When to apply
Apply Criterion 6 during the Discovery and Alpha phases to capture potential solutions, new and existing, that the service could use to solve problems.
Foster a culture of sharing experiences with other agencies, build on the learnings taken from them and align to common platforms, patterns and standards throughout the Service design and delivery process.
Questions for consideration
- What could be aligned with on the Australian Government Architecture?
- What platforms, patterns and standards could the service reuse?
- What are the alternatives to building from scratch?
- Which agencies run similar services that could be built upon?
- How can new or bespoke components be made for future reuse?
- What data do we already collect, and can it be repurposed?
How to apply criterion 6
-
Criterion 7. Do no harm
-
When and how to apply this criterion
When to apply
Apply Criterion 7 throughout Discovery, Alpha, Beta and Live to identify and manage existing and emergent risks to users.
Adhere to the criterion through the entire life of your service to minimise and, ideally, eliminate negative impacts on users, even if unintentional.
How to apply
Questions for consideration:
- are there any adverse or unintended consequences foreseeable?
- which user rights will be most affected?
- what data is drawn upon for decision making?
- how will the findings of your Privacy Impact Assessment be addressed?
- how is the collection, use and storage of data being made clear to users?
- how is users’ informed consent being obtained?
-
-
-
Your responsibilities
To successfully meet this criterion, you need to:
- protect users’ digital rights
- understand privacy impacts
- understand the limits of data.
-
Protects users’ digital rights
Uphold digital rights: Consider how your service might impact the digital rights of your users. Build with pre-emptive measures in mind (such as net neutrality, access to information without censorship and freedom of online assembly). Identify users facing greater personal risks and ensure they’re provided with the means to access, communicate and contest the service transparently or anonymously. If rights are breached, move quickly to implement changes that prevent future harm.
Consider flow-on effects: Consider the implications of your service beyond its immediate impacts. Workshop environmental, economic or social impacts and undertake scenario planning to explore unforeseen issues and opportunities.
Off -
-
Connect with the digital community
Share, build or learn digital experience and skills with training and events, and collaborate with peers across government.