Other considerations in determining a Delivery Confidence Assessment (DCA)
When and how to apply this criterion
When to apply
Apply Criterion 7 throughout Discovery, Alpha, Beta and Live to identify and manage existing and emergent risks to users.
Adhere to the criterion through the entire life of your service to minimise and, ideally, eliminate negative impacts on users, even if unintentional.
How to apply
Questions for consideration:
- are there any adverse or unintended consequences foreseeable?
- which user rights will be most affected?
- what data is drawn upon for decision making?
- how will the findings of your Privacy Impact Assessment be addressed?
- how is the collection, use and storage of data being made clear to users?
- how is users’ informed consent being obtained?
Appendix:
Guidance for Senior Responsible Officials
Assurance Research Series 02
Research Series 2: Digital Project Governance Boards – Steering for success
The Digital Transformation Agency (DTA) works across the Australian Government to support the successful design and delivery of digital projects. Our work includes managing the assurance system which drives good decision-making and seeks to create the conditions each project needs to succeed.
This research series engages researchers from academia on issues influencing the performance of digital projects. Work on the series is part of the DTA’s commitment to ensure the Australian Government achieves nothing less than excellence in digital project design and delivery. These projects play a vital role in allowing Australia to seize the opportunities presented by new technologies.
This instalment of the research series provides guidance for establishing and chairing digital project governance boards. There is a clear link between the performance of governance bodies and the success of the projects they govern. However, the roles and responsibilities for project governance boards often remain unclear.
In this research, the skills, capabilities and behaviours required for effective governance are discussed. This research explores what digital project boards are, their relationship to the broader organisation, and the literacies, experience, and culture that contribute to effective project governance. This guide includes a self-assessment that boards can use to reflect on their own practice, and common challenges faced by boards.
A Collaboration
Disclaimer:
This research series document was produced in August 2025 as a collaboration between the DTA and the University of Queensland based on contemporary events and research findings. The intent of this version is that it is used as guidance and facilitates broader dissemination, feedback and enhancement.
Your responsibilities
To successfully meet this criterion, you need to:
- protect users’ digital rights
- understand privacy impacts
- understand the limits of data.