Deployment and sustainability
Delivery confidence can be impacted by the deployment strategy. High levels of hyper care, iterative deployment to refine the solution and effort to build capability can improve confidence and minimise risk.
Large scale, big-bang or fast-paced deployment can lower confidence due to unrealistic estimates of time, cost and benefits, reducing opportunity to develop a solution that suits different business area needs.
DCA tolerances
High
Transition to BAU co-created with business, scoped, budgeted and scheduled.
Off
Medium high
Consultation with business on BAU and accounted for in business case.
Off
Medium
Consultation with business on BAU and partially accounted for in business case.
Off
Medium low
Some consideration of transition to BAU, but not sufficiently accounted for in planning. No consultation with business on BAU.
Off
Low
Transition to BAU considered out of scope.
Off-
Transition to BAU co-created with business, scoped, budgeted and scheduled.
-
Consultation with business on BAU and accounted for in business case.
-
Consultation with business on BAU and partially accounted for in business case.
-
Some consideration of transition to BAU, but not sufficiently accounted for in planning. No consultation with business on BAU.
-
Transition to BAU considered out of scope.
Design for a common, seamless experience
Adopt open standards where appropriate: Consider how reuse and open standards can support other services across government. Where appropriate, design and build with them to bring your service to more platforms, improve data sharing capability, prevent vendor lock-in and create familiarity for users.
Off