The Digital Service Standard
The Digital Service Standard is a set of best-practice principles for designing and delivering government services. It helps digital teams to build services that are user-friendly, inclusive, adaptable, and measurable. To successfully apply it, government agencies must meet the criteria:
A non-exhaustive list of frameworks for agencies to consider applying to their specific AI use case.
A non-exhaustive list of frameworks for agencies to consider applying to their specific AI use cases.
Find further information at the guidance for staff training on AI
Find further information at the guidance for staff training on AI
Delivery Confidence Assessments
This guidance is designed to ensure assurance activities appropriately consider the unique challenges and complexities of digital projects when forming Delivery Confidence Assessments (DCAs).
DCAs are an overall expression of the likelihood a digital project will deliver on expected benefits for Australians on time and on budget.
Digital project assurance
The Digital Transformation Agency (DTA) coordinates assurance for the Australian Government’s digital projects.
The Assurance Framework for Digital and ICT Investments sets out how the DTA works to maximise the value of this assurance in keeping delivery teams focused on what must go right to deliver expected benefits for Australians.
The DCA guidance prepared jointly with the John Grill Institute for Project Leadership is part of a research series engaging leading researchers around the world on the key factors influencing digital project success. This research is then translated into how the DTA works across the Australian Government to deliver on its purpose.
You can learn more about the work of the DTA by visiting dta.gov.au.