View the DIP Guidebook
Test and validate your designs
Embed co-design: Where appropriate, use co-design to involve users and stakeholders, and demonstrate transparent, equitable decision making. Avoid tokenism by meeting people’s physical, cultural and psychological safety needs in your consultations. Maintain ongoing user engagement to keep your service fit for purpose and address changing needs over the course of people’s lives.
Engage designers: Ensure your team has the expertise to elicit and interpret useful information from users’ personal experiences. Use service designers and user experience (UX) designers to conduct user research, map experiences and design your service to meet and surpass the needs of all users.
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Consistent Digital Planning
A shared framework across government
Strategic Alignment
Supports agencies align planning with Government digital priorities
Digital Roadmap (including sample data)
image description
This image shows an example Digital Roadmap across a ten-year horizon running from 2025 until 2035. Four example strategic goals are listed with a series of example key initiatives plotted across the ten-year horizon. Additionally, each example initiative is highlighted with the intended funding source: TBD Funding, Internally Funded and Externally Funded. Initiatives that are linked as Dependency are indicated with a blue arrow.
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