• Phase 1 – New services

    From 1 July 2024, services that meet the following criteria will be required to meet Version 2.0 of the Digital Service Standard:

    • public or staff-facing
    • owned by non-corporate Commonwealth entities 
    • new informational and transactional services.

    Example – new services designed or redesigned from 1 July 2024

    Any new digital or ICT-enabled proposals coming forward in the 2024-25 MYEFO context will need to meet the requirements of the Digital Service Standard Version 2.0, as per the Investment Oversight Framework. 

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  • Why are you charging for the event?

    A nominal fee has been set to help ensure attendance and to partially recover costs related to venue hire, catering, as well as supporting exhibitor booths and technical demonstrations (for both Australian SMEs and government agencies).

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  • I can’t attend anymore—can I get a refund on my ticket?

    Unfortunately, we aren't able to offer refunds unless the event is cancelled. If you are unable to attend, we recommend passing your ticket to a colleague. To transfer your ticket, please contact us with your registration details, and your colleague's name, email, workplace, and phone number.  

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  • Downloadable resource

  • Existing services checklist – PDF version

    Includes the Digital Service Standard checklist, the Digital Inclusion Standard checklist and the Uplift and Exemption checklist.

  • How do we measure success of the Digital Service Standard?

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