Comply with the policy
Agencies are encouraged to make sure their digital service applies the criteria across all 4 standards. While compliance with all 4 standards is not always required, there are certain instances where compliance with all 4 standards is mandatory.
Existing services
All existing, public facing services are required to comply with the:
Any future reporting requirements will be for services with more than 50,000 end-to-end transactions per year.
New or replacement services
New or replacement services which are subject to the Investment Oversight Framework (IOF) must apply the Digital Experience Policy and any applicable standards across all states of the IOF.
Agencies are required to demonstrate compliance through the Digital Transformation Agency's existing data collection activities that support the IOF, including:
- Digital Prioritisation Data Collection Process
- Digital Capability Assessment Process (DCAP)
- Assurance Framework
- Approved Programs Collection.
If your digital service is subject to the IOF and you have questions about the existing data collection activities, email investment@dta.gov.au.