Measuring success of the Performance Standard
The DTA will measure success by reporting on agencies’ compliance with the Performance Standard.
Agencies are required to report on their compliance with the Performance Standard (post-implementation) to the DTA within specified timeframes and maintain continuous improvement against performance measures.
Data will be used by the DTA to provide advice on the performance of government services over time. It is not intended to compare services but support future prioritisation and investment decisions.
Agencies are required to demonstrate compliance through the DTA’s IOF data collection activities. For new or replacement digital services this will apply from 1 January 2025.
Further information can be found in the Compliance, reporting and exemption guide.