Measuring success of the Digital Access Standard

The DTA will measure success by reporting on agencies’ compliance with the Access Standard.  

Agencies are required to report on their compliance with the Access Standard to the DTA within specified timeframes and maintain continuous improvement against performance measures. 

Agencies are required to demonstrate compliance through DTA’s current and any future data collection activities that support the IOF.

  1. For new digital services for individuals suitable for myGov this will apply from 1 January 2025
  2. For all other public facing digital services this will apply from 1 January 2026.

Further information can be found in the Compliance, reporting and exemption guide.
 

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Criterion 1. Understand how your users access services

Connect with the digital community

Share, build or learn digital experience and skills with training and events, and collaborate with peers across government.