Meeting the Digital Access Standard
The Access Standard is made up of 5 criteria agencies must follow to prioritise the reuse of an existing platform and consider the integration, consolidation and migration of access points.
To successfully apply the Access Standard, agencies must meet all the criteria. Agencies are strongly encouraged to consider how the criteria applies across the whole service lifecycle.
It is recommended that agencies also consider the non-digital experience of users to make sure services are inclusive and accessible for all.
Alignment with the Investment Oversight Framework
Agencies are expected to consider how their proposal aligns to the Access Standard throughout all the IOF states. A diagram showing how each standard applies across the IOF touchpoints can be found within the Digital Experience Policy.
Exemptions
The DTA acknowledges that some agencies may be unable to meet one or more of the criteria set out by the Access Standard due to a range of circumstances.
Further information can be found in the Compliance, reporting and exemption guide.