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Apply search engine optimisation
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Phase 2 – Existing public-facing services
From 1 July 2025, services that meet the following criteria will be required to meet Version 2.0 of the Digital Service Standard:
- public-facing
- owned by non-corporate Commonwealth entities
- all existing informational and transactional services.
Note: existing staff-facing services are excluded.
Example – existing public-facing services
Public-facing services in existence prior to 1 July 2024 will be required to update their services to meet the requirements under Version 2.0 of the Digital Service Standard from 1 July 2025 or seek an exemption from the DTA.
As government service delivery and digital services mature, the DTA will review the Digital Service Standard and make improvements in line with agency application and feedback.
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Collaborate across government
Share, build or learn digital experience and skills with training and events, and collaborate with peers across government.
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Download our vision for the future
Test content Test content Test content Test content Test content Test content Test content Test content Test content Test content Test content Test content TestData and Digital Government Strategy - What we heard.pdf (pdf, 378.03 KB) -
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Download our vision for the future
Test content Test content Test content Test content Test content Test content Test content Test content Test content Test content Test content Test content TestData and Digital Government Strategy - What we heard.pdf (pdf, 378.03 KB)
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Help and advice
Non-corporate commonwealth entities proposing a new digital investment are subject to the Investment Oversight Framework (IOF).
- Digital & ICT investment
- The six states of the IOF
- Design & build for reuse
- Cabinet & budget process
- Notify the DTA about a new digital investment
- Submit your IOF assessments for feedback
- Search Domains, Capabilities, Policies, Standards & Designs (architecture.digital.gov.au) (Opens in a new tab/window)
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Planning your digital investment
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Welcome to digital.gov.au
The single entry point for information and services supporting Australian government agencies and departments in their Digital Government Agenda.
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Enabling digital government
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Observatory subscription costs
The Observatory is a Google Marketing Platform, fee for service arrangement for Google Analytics (GA) and Tag Manager and provides savings for Government through a single procurement.
Subscription fees are based on the number of GA events for each individual government entity and in accordance with the respective pricing tier.
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Services available to assist you
- Hearing and/or speech impairments: If you have a hearing or speech impairment, you can use the National Relay Service to call the DTA on 02 6120 8707 or email digitalchannels@dta.gov.au.
- Languages other than English: If you need an interpreter, call the Translating and Interpreting Service (TIS National) on 131 450. TIS National will put you through to the DTA on 02 6120 8707.
Have your say
The DTA provides strategic and policy leadership as well as investment advice and oversight to drive government digital transformation that delivers benefits to all Australians.
Have your say on a range of government policy, digital projects and services to help us deliver on this vision:
- Subscribe to DTA's mailing list to receive a notification when we publish news items and blog posts.
- View open consultations and 'Have your say' on the DTA website.
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About digital.gov.au beta
Digital.gov.au is a gateway to unify all things digital currently distributed across various Australian Government agencies and portfolios.
Digital.gov.au serves as a launching pad for the Australian Public Service (APS), and the wider public, to explore the Australian Government's digital initiatives. By bringing together key standards, frameworks and policies under one banner, people will be able to efficiently access important resources, and assist readers to make connections between disparate digital work.
Digital.gov.au is department and agency agnostic, designed to be simple to navigate and efficiently searchable. This means digital experts within government can easily find and join-the-dots between a wide variety of work, improving future initiatives and their outcomes.
Digital.gov.au is launching in Beta, which means we are encouraging users to provide feedback, not just on the experience with website, but also recommendations on what content they would like to see on the site.
You can provide feedback by visiting the tell us what you think page.
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Content needs writing. This is just an example of what could be to help demonstrate layout and presentation.
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The single entry point for information and services supporting Australian Government agencies and departments in their digital government agenda.
Tell us what you think About -
About the Observatory
The Observatory enables the measurement of interactions with services using Google Analytics which tracks and reports website traffic to gov.au domains. Through advanced analysis techniques to non-personally identifiable data, subscribed agencies can understand visitor trends and investigate peak use of digital services.
The Digital Transformation Agency (DTA) are administrators of the Observatory Subscription Service and Australian Government Observatory Organisation within the Google Marketing Platform.
Joining the Observatory
Australian Government entities who join the Observatory are provided with:
- Google Marketing Platform Sales Partner Procurement
- Google Marketing Platform Licencing
- Google Marketing Platform Usage
- Google Marketing Platform Training
- Google Marketing Platform Support
Subscribers must have first agreed to the Observatory Terms of Service and Observatory Subscription Fees.
The Observatory Subscription period generally runs from the 1 January (start date) to 31 December (end date).
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Observatory Terms of Service
The Observatory Terms of Service outline the provisions of the Google Marketing Platform Subscription Service.
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Connect with the digital community
Share, build or learn digital experience and skills with training and events, and collaborate with peers across government.